FAQs

Yes, you can. However, we cannot guarantee that you will receive one immediately due to limited availability. Therefore, it is recommended that you always either pre-book one/two hours in advance or call our booking centre to make a booking.

You are more than welcome to email us to obtain quotes for your booking requests on info@001royalcabs.com

We are happy to collect a passenger who wants to go shopping, wait and then bring them home. However, we are unable to offer a personal shopping facility.

We are happy to provide taxis for any distance in the UK Mainland. Please call our booking line or email info@001royalcabs.com for a quote. If you’re emailing us, please be specific with pick-up and drop-off address post codes including the number of passengers, the date and time of your journey.

Yes we do, we specialise in wedding transport. Please email info@001royalcabs.com for a quote. In your email you will need to include the date and time of each vehicle that you require. The pick-up and drop-off location with any additional stops you may have, and the total number of passengers that require transporting.

Yes we do, we specialise in group bookings. Please email info@001royalcabs.com for a quote. In your email you will need to include the date and time of each vehicle that you require. The pick-up and drop-off location with any additional stops you may have, and the total number of passengers that require transporting.

You can book via the app, web or telephone. We recommend that you call us for instant bookings to get an accurate availability time. If you’re pre-booking at least two hours in advance, we recommend that you use the app or the web to book.

We are open 24/7, 365 days a year.

We don't have any specific notice requirements for airport bookings, however, we advise making your bookings in advance for peace of mind and to ensure that you arrive in comfort and on time.

Our driver will make contact with you on arrival and will arrange a suitable meeting point with you at the point of collection.

We are able to offer credit terms for most businesses that wish to open an account (subject to credit checks). Please see our Accounts page for further details.

We are able to offer personal accounts for those that wish to open an account (subject to credit checks). Please see our Accounts page for further details.

Our taxis will carry all pets as long as they are in a secure carrier. The only exception is assistance dogs who are allowed in all our vehicles.

Our taxis will carry all pets as long as they are in a secure carrier. The only exception is assistance dogs who are allowed in all our vehicles.

Yes, we do. We do require notice in advance preferably 2 hours in advance to ensure a driver with the appropriate vehicle is available for your journey.

By law, taxis are not required to have car seats fitted for babies and children. However, customers are welcome to provide and fit/remove their own in the taxi. For Airport Transfers, we charge a small fee for storage whilst you’re away and on your return trip, we bring back the child seat.

We advise that the minimum age for a child travelling on their own is 10 years old.

We are more than happy to assist you during your transition period. Please make sure to advise our team of your luggage amount etc. prior to making the booking so we can ensure the correct sized vehicle is dispatched.

Yes, you can. It is recommended that you call our booking centre to make a booking and notify them of your request so they can send a suitable sized vehicle.

Yes, we are a licensed Taxi and Private Hire Company. We are licensed to operate Taxis, Hackney Carriage Vehicles, Minicabs and Private Hire Vehicles. All our Drivers are approved by their local authority and police checked. All vehicles are fully licensed, insured for hire and reward and regularly inspected to ensure that they’re safe for hire and reward use.